General
At CAIRS SOLUTIONS, we know that you care how information about you is used and shared, and we respect & appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. Our practice as regards use of your Personal Information is as set forth below in this Privacy Policy Statement. As a condition to use of ChildConnect, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. In the event of a material change, we shall notify you means of a prominent notice on the website. This Privacy Policy Statement applies exclusively to CAIRS SOLUTIONS ChildConnect system.
Mailing Address: 11643 Grove Street North, Seminole, Florida 33772
We can be reached via e-mail at info@cairsolutions.com or you can reach CAIRS Customer Support Services.
CAIRS SOLUTIONS adheres to the US Safe Harbor protocols as set forth by the United States Department of Commerce, with regards to the collection, use and storage of information governed and protected under the US Data Protection Act.
Information Recorded and Use:
Personal Information
During the Registration Process for creating a user account, we request for your personal information, which will be used for the purpose of providing access to your user account & for sharing of information and other registered services such as for sending the printed Lifebooks. Upon registration you will be getting an email with the user id and Password and we highly recommend you to reset your password on login in to the ChildConnect system. The ChildConnect internal messaging system will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement.
CAIRS SOLUTIONS will have access to personal information provided by you as part of using ChildConnect such as contacts in your ChildConnect account. This information may include names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to CAIRS SOLUTIONS and solely as part and parcel of your use of ChildConnect. We do not share this personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver this one time email.
We post user testimonials on the website. These testimonials may include names and we acquire permission from our users prior to posting these on the website. CAIRS SOLUTIONS is not responsible for the Personal Information users elect to post within their testimonials.
Usage Details
Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the ChildConnect and to help us provide you the best possible service. CAIRS SOLUTIONS does not share this information.
Contents of your User Account
We store and maintain files, documents, contract information, emails and other data stored in your user account at our facilities in the United States. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of CAIRS SOLUTIONS except in circumstances specifically mentioned in this Privacy Policy Statement. We also do not process the contents of your user account for serving targeted advertisements.
Financial Information
In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your Personal Information in accordance with this Privacy Policy Statement.
Visitor Details
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.
Cookies
Currently ChildConnect does not use permanent or temporary cookies.
We may from time to time employ cookie services of a third party agent to analyze statistical and aggregate data about our website content and user base. This aggregated information is not personally identifiable and is employed in improving website functionality and offerings. To this end, these third parties may employ the use of cookies and, or pixel tags in providing their services. While these third party cookies are not tied to your Personal Information, CAIRS SOLUTIONS does not have access to these cookies nor are we responsible for them.
Links from our website
Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.
With whom we share Information
We do not disclose your Personal Information to our affiliates, service providers or business partners. We will obtain your prior specific consent before we share or disclose your Personal Information to any person outside CAIRS SOLUTIONS for any purpose that is not directly connected with providing ChildConnect to you. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by CAIRS SOLUTIONS in our sole and absolute discretion for protecting the safety of our users, employees, or the general public.
How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing ChildConnect to you and are bound by confidentiality obligations.
Accessing, Updating and Removing Personal Information
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting CAIRS Customer Support Services. Such changes take effect immediately. Also we respond to all inquiries within 5 working days.
Investigation of Illegal Activity
We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of ChildConnect. However, CAIRS will ensure that such access is in compliance with this Privacy Policy Statement and subject to appropriate confidentiality and security measures.
Enforcement of Privacy Policy
We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used for the purpose of providing ChildConnect, kindly contact CAIRS ChildConnect Customer Support Services at info@cairsolutions.com. We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard if needed.
Notification of Changes
Any changes to the Privacy Policy Statement will be posted on our website in order to keep you informed of any changes in nature of information collected, manner of collection, use and sharing of information. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses unless you have opted out from receiving all email notifications from us. You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you should check back at http://www.childconnect.com/index/pghome periodically.
Messaging and Posting of Comments
We provide the capacity for users to post comments & messaging for sharing information in the website with other registered users. We encourage users to be cautious in disclosure of Personal Information in Messaging & Postings, as CAIRS SOLUTIONS is not responsible for the Personal Information users elect to disclose.
END OF PRIVACY POLICY
If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at info@cairsolutions.com. We shall respond to all inquiries within 30 days of receipt upon ascertaining your identity.